Forum Discussion

sunilkumar's avatar
sunilkumar
Microsoft Employee
10 years ago

Embedded tiles sometimes not rendering - showing blank

We are working on a POC with embed dashboard into website using rest api "https://api.powerbi.com/beta/myorg/dashboards/id/t​iles".

 

And tried to embed a tile but only tile header is displayed, tile content is not displayed. If I look at the html for the iframe, there also the data is missing!

 

Does anyone else have the same problem or any solution to it?

 

- Thanks

Need Help

5 Replies

  • v-chuncz-msft's avatar
    v-chuncz-msft
    Community Support
    10 years ago

    Hi sunilkumar,

     

    Is there any error message in your web console? Does Ctrl+F5 work by refreshing the cache?

    • sunilkumar's avatar
      sunilkumar
      Microsoft Employee
      10 years ago

      Hi Sam,

       

      Thanks for your reply.

       

      While doing Ctrl + F5 tiles are rendering with values.

       

      There are multiple people using my web page(Embed Dashboard page). For some people tiles are showing blank and they are reporting me a bug.

       

      We can not ask all users to do the Ctrl + F5 right? And there is no console errors on browser.

       

      Thanks,

      Sunil Kumar

      • v-chuncz-msft's avatar
        v-chuncz-msft
        Community Support
        10 years ago

        Hi sunilkumar,

         

        Based on my experience, you could try to reload the content of an iframe by using JavaScript, such as myFrame.contentWindow.location.reload(true); 

  • raeldor's avatar
    raeldor
    Advocate I
    9 years ago

    I'm having the same issue with embedding dashboards.  Doesn't seem to be a problem with reports, only dashboards.