Forum Discussion

sunilkumar's avatar
sunilkumar
Microsoft Employee
10 years ago

Embedded tiles sometimes not rendering - showing blank

We are working on a POC with embed dashboard into website using rest api "https://api.powerbi.com/beta/myorg/dashboards/id/t​iles".   And tried to embed a tile but only tile header is displayed, ti...
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v-chuncz-msft's avatar
v-chuncz-msft
Community Support
10 years ago

Hi sunilkumar,

 

Is there any error message in your web console? Does Ctrl+F5 work by refreshing the cache?

sunilkumar's avatar
sunilkumar
Microsoft Employee
10 years ago

Hi Sam,

 

Thanks for your reply.

 

While doing Ctrl + F5 tiles are rendering with values.

 

There are multiple people using my web page(Embed Dashboard page). For some people tiles are showing blank and they are reporting me a bug.

 

We can not ask all users to do the Ctrl + F5 right? And there is no console errors on browser.

 

Thanks,

Sunil Kumar

  • v-chuncz-msft's avatar
    v-chuncz-msft
    Community Support
    10 years ago

    Hi sunilkumar,

     

    Based on my experience, you could try to reload the content of an iframe by using JavaScript, such as myFrame.contentWindow.location.reload(true); 

    • jgni's avatar
      jgni
      Frequent Visitor
      9 years ago

      Can I use myFrame.contentWindow.location.reload(true); also?

      My tile blanks sometimes and I have to hit F5 to get data into it again...

       

      <iframe width="100%" height="100%"
        src="https://www.relationwise.com/tv2/start.html?token=**********" frameborder="0"
         allowfullscreen></iframe>