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db042190's avatar
db042190
Icon for Impactful Individual rankImpactful Individual
1 year ago
Solved

dns or ssas error on desktop even when dowloading pbix with data

Hi this is a bit puzzling.   A peer of mine got this error on a sql engine based pbi report after downloading the pbix to his desktop.  He tried with data.  He tried with connections.   Same error both ways.  I know semantic models use the veripac engine but this is a head scratcher.  i dont know if this is a region thing, he is clear across the country from us on the west coast whereas we are basically in the mid west.  We havent seen this error before.

 

AI was way off on this one.

 

  • WOW!   i just learned today that this was a problem with our internet service provider in what i think is a new company location.   Not only did this problem go away, but another  pbi issue related to spreadsheet data sources went away too.  My apologies to the community.

7 Replies

  • Hi db042190  - If you can share what the “Data source settings” show in their PBIX (just the connection string text), I can tell you exactly whether it’s tied to SQL or the Power BI Service model.

     

    can you test the connectivity:

    nslookup pbidedicated.windows.net and also check for the ports are open or not. eg. 443

     

    learning doc: fyr:

    Connect to Analysis Services data in Power BI Desktop - Power BI | Microsoft Learn

     

    Hope this helps.

     

     

    • db042190's avatar
      db042190
      Icon for Impactful Individual rankImpactful Individual

      thx rajendraongole1, 

       

      in power query...= Sql.Database("server", "db name", [Query="SELECT...

       

      in the cloud, semantic model shows ...sql server and then contained between braces 2 pairs, one with "server" as label and server name and one with "database" as label and db name

       

      in datasource settings in transform i see servername;databasename

       

      semantic model in cloud shows it was refreshed this morning at 7:42 am

       

      we'll try the other 2 items you asked for here shortly.

      • db042190's avatar
        db042190
        Icon for Impactful Individual rankImpactful Individual

        the dns wouldnt resolve.   so i think we want to resolve that first.   and then issue this command   , maybe from powershell?  

        Test-NetConnection pbdedicated.windows.net -Port 443 -InformationLevel Detailed

        we'll post results back here. 

  • v-echaithra's avatar
    v-echaithra
    Icon for Community Support rankCommunity Support

    Hi db042190 ,

    We’d like to follow up regarding the recent concern. Kindly confirm whether the issue has been resolved, or if further assistance is still required. We are available to support you and are committed to helping you reach a resolution.

    Best Regards,
    Chaithra E.

  • v-echaithra's avatar
    v-echaithra
    Icon for Community Support rankCommunity Support

    Hi db042190 ,

    May I ask if you have resolved this issue? Please let us know if you have any further issues, we are happy to help.

    Thank you.