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Vk2019's avatar
Vk2019
New Member
11 days ago

PBI Desktop Application Error

Hi everyone I am Vitor,

I'm experiencing a strange issue with Power BI Desktop that started unexpectedly this past Saturday (21/08/2026)

This BI report has been running normally for a long time, and the refresh process is part of our routine daily update. No major changes were made to the data source, queries, or report structure before the issue started.

When I click Refresh, Power BI Desktop crashes and displays the following errors:

  • PBIDesktop.exe - Application Error
    • Unknown software exception (0xe0434352)
  • WebView2 error
    • "This page is having a problem"
    • Error code: Out of Memory

The report opens successfully, and all pages can be accessed normally. The problem only occurs when I start the refresh process.

Antbody Could advice me on what to do?

PS. I've cleaned the Cache memory of BI, same as I clear the temp data from computer, and I still have good memory in computer and onedrive.

power bi

3 Replies

  • Rupa01's avatar
    Rupa01
    Solution Sage
    9 days ago
    Try out below options - 
    1. Uninstall Power BI Desktop and re-install with the latest version.
    2. Open the PBIX file and try to refresh the data model. This should fix your issue. If not, check below troubleshoot steps.
    3. Go to Power Query > Disable load all the tables you have and have any 1 table loaded and try refreshing.
    4. Do this for all the tables by enabling the tables one by one. This will identify which table refresh is causing the issue.
    5. If all tables get loaded successfully, add relevant relationships one by one and refresh the data model and check.
     
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    Best regards,
    Rupasree Achari | BI & Fabric Analytics Engineer 
  • v-achippa's avatar
    v-achippa
    Community Support
    8 days ago

    Hi Vk2019​,

    Thank you for reaching out to Microsoft Fabric Community.

    Thank you Rupa01​ for the prompt response.

    As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the user for the issue worked?  or let us know if you need any further assistance.

    Thanks and regards,
    Anjan Kumar Chippa

  • v-achippa's avatar
    v-achippa
    Community Support
    4 days ago

    Hi Vk2019​,

    We wanted to kindly follow up to check if the solution provided by the user for the issue worked?  or let us know if you need any further assistance.

    Thanks and regards,
    Anjan Kumar Chippa