Forum Discussion
sharing app issues
Usually that should be sufficient. Not sure what else it could be. Ask them to check with their tenant admin.
lbendlin the external user from a different domain
I shared the app with another email from a diff domain and they could see the app with no problem, is there like a permission they should enable in the admin portal to see the app?
Or you think is something related to the entra ID invite and creating the microsoft account ?
Can you confirm that they have accepted the invite? Did you send them the app link? Did they click on the app link at least once?
yes they did accept it and click on it, that's why they sent me the screenshot with the error they can't access to it
Usually that should be sufficient. Not sure what else it could be. Ask them to check with their tenant admin.
lbendlin exactly is what I thought, as mentioned I test this process with other email and everything worked but I was able to manage the admin for those domains
for different users with other domains that I don't manage and them don't either (probably their IT dept) the access didn't work, maybe they have some workspace permissions disabled and they cannot see the app even though the access was provided