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FCF
Helper IV
Helper IV

scheduled refresh

now i am gettng a different error with i allow the scheduled refresh to run

 

ast refresh failed: Thu Apr 14 2022 13:10:58 GMT-0400 (Eastern Daylight Time)
The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.Hide details

Cluster URI:WABI-US-EAST2-redirect.analysis.windows.net
Activity ID:8d7d3f79-c1a8-4ad9-8ef5-48fc46aa6b32
Request ID:7d773705-28b6-43a4-9972-1f7320405c40
Time:2022-04-14 17:10:58Z
1 ACCEPTED SOLUTION
v-zhangti
Community Support
Community Support

Hi, @FCF 

 

You should always ensure that basic requirements for refresh are met and verified. These basic requirements include:

  • Verify the gateway version is up to date
  • Verify the report has a gateway selected - if not, the datasource may have changed or might be missing

Once you've confirmed those requirements are met, take a look through the following documents for more troubleshooting.

https://docs.microsoft.com/power-bi/connect-data/refresh-troubleshooting-refresh-scenarios 

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-zhangti
Community Support
Community Support

Hi, @FCF 

 

You should always ensure that basic requirements for refresh are met and verified. These basic requirements include:

  • Verify the gateway version is up to date
  • Verify the report has a gateway selected - if not, the datasource may have changed or might be missing

Once you've confirmed those requirements are met, take a look through the following documents for more troubleshooting.

https://docs.microsoft.com/power-bi/connect-data/refresh-troubleshooting-refresh-scenarios 

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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