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hw_goh
New Member

reset user password

hello there, it seem when i try to reset my user password; (after entering the captcha keys);

the system shows me this:

The user ID you entered does not exist. Please check that you have typed your user ID correctly.

How should I proceed from here?.. 

 

 

1 ACCEPTED SOLUTION

Ah,...I Think I've found the culprit!,...

I'll need to sign up for an account at Office365 site:

 

https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-signing-up-for-power-bi-with-a-new-o...

 

 

many thanks though!

 

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2 REPLIES 2
Baskar
Resident Rockstar
Resident Rockstar

Check with your userID once again.

 

like your NT Login ID eg: 12309@companyname.com

 

 

Ah,...I Think I've found the culprit!,...

I'll need to sign up for an account at Office365 site:

 

https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-signing-up-for-power-bi-with-a-new-o...

 

 

many thanks though!

 

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