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ClayGotte's avatar
ClayGotte
Frequent Visitor
8 years ago
Solved

on premise Gateway configuration errors.

Hey guys!  I have been working on this report for about three weeks and just as I was trying to finish the gateway to wrap this thing up it seems I keep funning into problems I dont know how to fix,...
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  • mhum's avatar
    mhum
    8 years ago

    Hi ClayGotte,

    i had a similar issue. The problem in my case was a difference of the data source information between Power BI Desktop and Service. 

    Example: In Power BI Desktop it was "\\fileshareXYZ\" and in Power BI Service "\\FileshareXYZ\" - this is not working, its case sensitive!

     

    So please check if your source details are identical. You can change it in the Gateway Cluster Settings for each source (your Screenshot no.3). 

     

    Best, Max

     

mhum's avatar
mhum
Frequent Visitor
8 years ago

Hi ClayGotte,

i had a similar issue. The problem in my case was a difference of the data source information between Power BI Desktop and Service. 

Example: In Power BI Desktop it was "\\fileshareXYZ\" and in Power BI Service "\\FileshareXYZ\" - this is not working, its case sensitive!

 

So please check if your source details are identical. You can change it in the Gateway Cluster Settings for each source (your Screenshot no.3). 

 

Best, Max