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I am trying to merge two queries. The first query has Agents Credits Amount data by day. The second has agent call count data by month. What adjustments can I make in the query editor to allow me to view agents credits Amount by month. My ultimate goal is to merge these two tables and view this data from the agents perspective. For instance I would like to see monthly credit amount and call count by agent,I would also like to see the call center of the agent. Am I taking the correct approach? below are my two data sets
Credits Given | |||||
Date_of_Credit | Credit Amount | ACTIVITY_DESCRIPTION | Company | CallCenter | Agent |
01/01/2018 | $20.00 | Courtesy | Notre Dame | Jamaica | dsfsf |
01/01/2018 | $0.23 | Protect | Emory | Jamaica | sfbyby |
01/01/2018 | $15.00 | Extension | Emory | New Zealand | tryr |
01/01/2018 | $3.00 | Courtesy | Emory | Mexico | t |
01/01/2018 | $15.00 | Courtesy | Notre Dame | Jamaica | ytyt |
01/01/2018 | $5.00 | Extension | Notre Dame | Liberia | utnun |
Calls Handled | ||||
Agent | Company | CallCenter | MonthName | Call Count |
fdfdfd | Notre Dame | Jamaica | January | 1000 |
dvvff | Emory | Jamaica | January | 12121 |
tryr | Emory | New Zealand | January | 1213 |
t | Emory | Mexico | January | 343 |
ytyt | Notre Dame | Jamaica | January | 132132 |
utnun | Notre Dame | Liberia | January | 3545 |
dreggd | Emory | Liberia | January | 6655 |
dfdf | Emory | Jamaica | January | 766 |
Solved! Go to Solution.
If you don't care about having daily credit data, then you can add a MonthName column to the first table (Formula = Date.MonthName([Date_of_Credit])) and do a Group By summing over Credit Amount.
Then you can merge the tables on Agent and MonthName and pull over Call Count from the second table.
If you don't care about having daily credit data, then you can add a MonthName column to the first table (Formula = Date.MonthName([Date_of_Credit])) and do a Group By summing over Credit Amount.
Then you can merge the tables on Agent and MonthName and pull over Call Count from the second table.
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