installation gateway

[Juancgon]

Spanish 

los euipos cuentan sistema operativo windos 7 de 64 bits, se realiza la descarga del complemento de la puerta de enlace, se ejecuta el instalador, y se genera un aviso de reinstalación del programa, se procede a realizar la reinstalación y no se genera nada, se abre el poder bi, y no se encuentra la puerta de enlace?

English

computers count windos 7 64bit operating system, download the add-on from the gateway, the installer runs, and a warning is issued to reinstall the program, proceed to perform the reinstallation and nothing is generated, the bi power opens, and the gateway is not found?

[Juancgon]

Spanish 

los euipos cuentan sistema operativo windos 7 de 64 bits, se realiza la descarga del complemento de la puerta de enlace, se ejecuta el instalador, y se genera un aviso de reinstalación del programa, se procede a realizar la reinstalación y no se genera nada, se abre el poder bi, y no se encuentra la puerta de enlace?

English

computers count windows 7service pack 1, 64 bit operating system, download the add-on from the gateway, the installer runs, and a warning is issued to reinstall the program, proceed to perform the reinstallation and nothing is generated, the bi power opens, and the gateway is not found?

[GilbertQ]

Hi there

I would suggest updating to the latest service pack for Windows 7

[v-xjiin-msft]

Hi @Juancgon,

Sorry but I don't know Spanish. Based on the translate, did you mean that when you install the Power BI gateway you got an error?

Could you please share us the detailed error message with English if possible?

Thanks,
Xi Jin.