Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

gateway

Hello community,

not an expert, so i thought i would ask your help.

I created my dashboard and published. However, I am not able to disable the gateway option. I saw other colleagues having the possibility to disable it and proceed with scheduled refresh, while for me the option is not possible till i do not pick a gateway.

Do you know how to work this around?

Thanks!


3 Replies

  • v-juanli-msft's avatar
    v-juanli-msft
    Community Support

    Hi Anonymous 

    Have your ever download and install a gateway?

    If not, Please follow the steps to download and install a gateway.

     

    Best Regards
    Maggie

     

    Community Support Team _ Maggie Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      v-juanli-msft wrote:

      Hi Anonymous 

      Have your ever download and install a gateway?

      If not, Please follow the steps to download and install a gateway.

       

      Best Regards
      Maggie

       

      Community Support Team _ Maggie Li
      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


      Hi Maggie, thanks a lot for your answer.

      I installed it, but why do I need a gateway at all? Can't I do the refresh without it?

      Even when installed, I still do not have the possibility to disable it, do you know why?

       

      Thanks a lot!

      Emanuele