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nesnej
New Member

excel data source won't refresh, just hangs

I have use this program for years and it did well.  I import from a excel file that is ~5MB and it used to refresh fine.  I have updated to most recent Power BI and for last few months (inlcuidng new computer with more RAM), it is behaving strange.  It works fine when I load the last version.  All interactions work, no issues.  Then when I hit refresh, it does as the screenshot shows, it starts pulling data and then hangs, it swirls the little circles to the left but no item completely loads.  Hours and even days later, the numbers don't move, it is just hung.  Errors, no codes, and the only way to stop it is to task manager crash or shut off the computer.  Anyone that can help? Windows 10 Pro version 10.0.19044 box is lenovox i5 8600 6 core 2.3GHz with 64GB RAM. Power BI Desktop Version: 2.111.590.0 64-bit (November 2022)

nesnej_0-1669912410251.png

 

1 ACCEPTED SOLUTION
v-rzhou-msft
Community Support
Community Support

Hi @nesnej ,

 

According to your statement, I think your refresh got stuck on in Power BI Desktop.

 

You can try the following:

 

1. You can refresh by "Refresh Preview" to refresh each table and you can find which table will return error.

RicoZhou_2-1669961693730.png

 

2. Usually, it is caused by the vast amount of data. Please just import the tables that you need to calculate or you could turn off the option of "Include in report refresh" for the tables that you won't calculate. 

 

RicoZhou_0-1669961564266.png

 

3. Or it is recommended to cancel the following options in Power bi Desktop, and then refresh your data model

RicoZhou_1-1669961564429.png

 

This is a link to related content, I hope it will help you:
https://community.powerbi.com/t5/Desktop/stucking-on-creating-connection-in-model/m-p/276796

https://community.powerbi.com/t5/Desktop/Refresh-Hanging-on-quot-Creating-connection-in-model-quot/m...

 


Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-rzhou-msft
Community Support
Community Support

Hi @nesnej ,

 

According to your statement, I think your refresh got stuck on in Power BI Desktop.

 

You can try the following:

 

1. You can refresh by "Refresh Preview" to refresh each table and you can find which table will return error.

RicoZhou_2-1669961693730.png

 

2. Usually, it is caused by the vast amount of data. Please just import the tables that you need to calculate or you could turn off the option of "Include in report refresh" for the tables that you won't calculate. 

 

RicoZhou_0-1669961564266.png

 

3. Or it is recommended to cancel the following options in Power bi Desktop, and then refresh your data model

RicoZhou_1-1669961564429.png

 

This is a link to related content, I hope it will help you:
https://community.powerbi.com/t5/Desktop/stucking-on-creating-connection-in-model/m-p/276796

https://community.powerbi.com/t5/Desktop/Refresh-Hanging-on-quot-Creating-connection-in-model-quot/m...

 


Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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