data is not refreshing in service

[Shellysethi]

Power BI reprort is created and data is taken from Mysql database. When the report is published in service it is not refreshing the data. You can see in the images attached. My gateway connection is working fine. Please suggest how to solve this issue?

[HarishKM]

@Shellysethi Hello,
follow below steps to check the issue ( I hope that you are a admin of workspace)

Are you getting any data refresh failure in power bi services ( Will suggest check your refresh history.)

This will ensure that your report refresh is sucessfull and also check your last refresh date.

check your refresh option: 
Is it enable or not . refer below image. If it is enabled - Yes 

try to use refresh now and see if your report is getting refresh.
 also check your database workflow refresh.


Thanks
Harish M
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