could not connect to you model in Power BI service from Power Bi Desktop

[Aashil]

I am unable to connect to a Power BI service semantic model from Power BI Desktop when creating a new report. I receive this error. I've tried with Power BI desktop Nov 2024 and Feb 2025 version

We could not connect to you model in Power BI service. The dataset may have been deleted, renamed, moved or you dont have permission to access it

I have Pro License and I left the company so they disabled my profile and enabled it recently.

When using Power BI service, I'm admin of Dept Workspace and I am able to connect to the model and build a new report. For any report developed from Power BI Desktop, download option in Power BI Service is greyed out. 

Above Issue (Model Connectivity Error) persists no matter what model I am connecting to in the service, whether it's in my workspace or a department workspace. I also tested it on a model whose data was exclusively from Excel, and I received the same error. 

I saw others having similar issues in the forums and suggested to uninstall and reinstall power Bi Desktop to the latest version. I tried restarting laptop between this step one time. My other colleagues are able to connect so I tried using their laptop to connect to same Model using my ID but nothing worked out for me.

Can you please help what additional debugging i can do to solve this problem

Thank you in advance.

[Aashil]

This setting is enabled and other admin users across all departments can connect, edit and publish their semantic models. Within this department, only I'm facing the problem and if i use my colleague ID to connect to power BI service, its working for me. Seems like something only related to my profile

[amitchandak]

@Aashil , Please check if this setting can help. Under the Power Bi Service ->Settings -> Admin portal -> Tenant settings

[Aashil · Accepted solution]

Problem was complete internet access was missing on the profile in the company network. After allowing internet access, it was resolved, although did not understand the logic behind it