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I have three columns that I need to base a new calculated column on where I need to return a value based on two IF statments, one that uses a date and one that finds a particular text within a string.
My columns are Date of Sales, Notes.1.1 (this is a date field corresponding to when a customer has called in to customer service), and Notes.2 (this is a text string of user inputted notes)
What I'm trying to do is the following calculated column but am not geting the value passed.
Customer Cancel =
IF(fSales[Notes.1.1]=fSales[Date of Sale]
&& IF(ISBLANK(SEARCH("Cancelled",fSales[Notes.2])),1,BLANK()),
1,BLANK())
I'm sure this isn't right. Any help would be appreciated.
Solved! Go to Solution.
This should give you 1 if they ordered and then called to cancel the same day (that's basically how I read your question)
Customer Cancel Column = IF ( fSales[Date of Sale] = fSales[Notes.1.1], IF ( ISBLANK ( SEARCH ( "Cancelled", fSales[Notes.2], 1, BLANK () ) ), BLANK (), 1 ), BLANK () )
This should give you 1 if they ordered and then called to cancel the same day (that's basically how I read your question)
Customer Cancel Column = IF ( fSales[Date of Sale] = fSales[Notes.1.1], IF ( ISBLANK ( SEARCH ( "Cancelled", fSales[Notes.2], 1, BLANK () ) ), BLANK (), 1 ), BLANK () )
Thanks Sean!
That totally worked. Now what if I also wanted to include variations on the spelling of "Cancelled"? Such as Cancel, cncl, cncld.
Is that even possible?