Forum Discussion

nando88's avatar
nando88
Regular Visitor
9 years ago

Visualizations don't work

I started using the free trial and then upgraded to the paid version. I am still receiving an error I received when the trial version expired, that says: "Couldn't load the data for this visualizatio...
nando88's avatar
nando88
Regular Visitor
9 years ago

I published it as you suggested and I noticed something weird, the visualization works online, but in the desktop version I still have the error. Can you please help me solve this issue?

Thanks in advance.

Vicky_Song's avatar
Vicky_Song
Impactful Individual
9 years ago

nando88, do you still get the same issue now? If yes, how about you share one .pbix file so we can check what's wrong with it? 

  • nando88's avatar
    nando88
    Regular Visitor
    9 years ago
    The problem was that I had IE9 and I needed IE10 or 11. I upgraded, and that fixed my problem.
    • v-ljerr-msft's avatar
      v-ljerr-msft
      Microsoft Employee
      9 years ago

      Hi nando88,

       

      Great to hear the problem got resolved.Smiley Happy Could you accept your last reply as solution to close this thread?

       

      Regards