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jguerrero
Helper II
Helper II

Visual shown only if it is copied to another page

Hi, guys. I have an issue with a dashboard.

It is a dashboard that was created awile ago. We modified the PBIX to add a measure NOT related to the visual in case.

The visual (Line and stacked column bar) has no backround and shows only titles, but no the data.

jguerrero_0-1638502702148.png

I thought it was caused by a filter or something, but I found that, if I copy the visual, it will show tha graphic correctly.

jguerrero_1-1638502832877.png

Same parameters, same graphic, same filters, but it can be seen only in a new page.

Any ideas?

 

1 ACCEPTED SOLUTION
jguerrero
Helper II
Helper II

Couldn't find the root cause of this. I just reacreated the complete tab visualizations in a new one.

It is definitively some parameter that I am missing. Re-creating all the 4 visualizations solved the problem.

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4 REPLIES 4
jguerrero
Helper II
Helper II

Couldn't find the root cause of this. I just reacreated the complete tab visualizations in a new one.

It is definitively some parameter that I am missing. Re-creating all the 4 visualizations solved the problem.

jguerrero
Helper II
Helper II

I did not find what was causing the issue. Installed the newes version and the dashboard works fine again. It was weird that a dashboard that was working fine, suddenly starts behaving diffrently. The issues is resolved and that is what matters.

jguerrero
Helper II
Helper II

Thank you, @ebeery.

Yes I did. Same filters are applied to both visuals.

The difference in color is because the visuals have no background color.

If I set the same background color for both pages, the copied visual looks as it is supposed to be, but still the original is "empty". Just moved the theme and the images did not change. 

jguerrero_0-1638541624765.png

jguerrero_1-1638541657902.png

 

 

 

ebeery
Solution Sage
Solution Sage

Hi @jguerrero, a couple initial things I can think of to check:

- By hovering over the filter icon in the top right of the visuals, have you verified that the same exact filters (page-level, report-level, visual-level, and filters coming from slicers) are applied to both visuals?

- It's curious to me that there are some differences in colors in your screenshots... Have you tried adjusting the report theme to verify that this isn't some quirk of the combinations of data colors and theme?

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