Forum Discussion
Usage Metrics
I read the FAQs on https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics#considerations-and-limitations
and checked the following query
My usage metrics for one of the reports look as follows :
Please help understand that since my report has only 1 page in it; Then how does following apply for Report Opens being higher then Report Page Views ?
Report Views rely on server telemetry that is generated when the report is first opened. Once a report is open, its page definitions are already loaded onto the users device. Report Page Views rely on usage information from the users device reaching Power BI.
2 Replies
Hi Anonymous
Report View/Report Open metrics are now based on activity data collected from the Power BI service. A Report View is an open-report event, as recorded in the service each time someone opens a report.
However, Report Page View metrics rely on the client/device sending data to Power BI. Depending on network latency, inconsistent network connections, ad blockers, firewalls, and network rules set by your organization, this data may never reach Power BI. Therefore, the Report Page View data may not include all views or all users.
From your screenshot, the Report Opens value is nearly twice as much as Report Page Views. This is uncommon. Assume the Report Opens data is correct, the problem might be most of the Report Page View data has been blocked. Do you notice the last point in Considerations and limitations section? It is:
- If your organization is using Private Links, modern usage metrics reports will contain partial data (only Report Views). A current limitation when transferring client information over private links prevents us from capturing Report Page Views and performance data over Private Links.
Check if this is the cause of the problem.
Regards,
Community Support Team _ Jing
If this post helps, please Accept it as the solution to help other members find it.1. We've the report embedded on our internal portal. could that be the reason why reports open are higher ?
2. Also, we are executing Load Tests on the report thru LoadTestingPowerShellTool could this be another reasons for Report Open value being higher than Report Views ?
