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emilylime's avatar
emilylime
Frequent Visitor
9 years ago
Solved

Upgraded Desktop to Feb version; won't open and throws error (Exception from HRESULT: 0x80070422)

I haven't been able to open my Power BI Desktop since I upgraded to the latest upgrade, Feb 2017. When I click "send frown" on the error message, it freezes there and I have to force it closed via Ta...
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  • Rajkumar's avatar
    Rajkumar
    9 years ago

    I Have done my Windows update then uninstall & Re-install the latest Feb release version of PBI Desktop. It is working fine now.

emilylime's avatar
emilylime
Frequent Visitor
9 years ago

Thank you for your response.

 

I've tried uninstalling and reinstalling the Feb version, with the same error result.

 

When I try to "send frown" on the error box, it freezes and crashes. So I don't think my "frowns" actually went anywhere.

 

I have tried a few times to send a support ticket, and it always sends "Error submitting request. Please try again shortly." This is after my most recent attempt, a few minutes ago.

 

 

I will check on that Windows Update thing, as well as try to revert to the January version.