Hi @BEDC_data
The “Unable to load the content” error usually points to how the report was embedded. A few checks you can try:
Check the embed type: if it’s “Publish to web,” confirm in the Admin portal that this option hasn’t been disabled, and generate a new embed link to rule out an expired one.
If it’s a secure embed (reportEmbed URL), make sure the viewers are signed in, have the right permissions, and that third-party cookies are allowed in the browser.
If you use an embed token, verify the token hasn’t expired and that the capacity is active.
On the website side, check that no headers block iframes (X-Frame-Options or Content-Security-Policy). If needed, add:
frame-ancestors https://app.powerbi.com https://*.powerbi.com
Finally, open DevTools in the browser to see if the error comes from CSP, CORS, or an expired link. Also test the embed URL directly in a separate browser tab—if it works there but not inside your site, the issue is likely with the website configuration.
If none of these steps resolve the issue, I recommend opening a support ticket with Microsoft Power BI Support (Help & Support → Create a support ticket). If you have a Power BI admin in your organization, it’s best for them to open the ticket since some cases require admin privileges
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly
Regards,
Rita Fainshtein | Microsoft MVP
https://www.linkedin.com/in/rita-fainshtein/
Blog : https://www.madeiradata.com/profile/ritaf/profile
