Forum Discussion
Unable to open PowerBI Desktop
It looks like this when I open PowerBI:
Below is the detail:
Feedback Type:
Frown (Error)
Timestamp:
2025-01-01T07:28:51.6304252Z
Local Time:
2025-01-01T18:28:51.6304252+11:00
Session ID:
06888677-edc6-4e8c-86de-b5eca3467c00
Release:
November 2024
Product Version:
2.138.1452.0 (24.11) (x64)
Stack Trace:
Microsoft.Mashup.Storage.StorageWriteFailedException
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.CopyStreamToFile()
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.EnsureFolderCreated(Action action)
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.<>c__DisplayClass16_0.<Access>b__0(SharedLocalStorage sharedLocalStorage)
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.SharedLocalStorage.Dispose()
at Microsoft.Mashup.Host.Document.Storage.Local.LocalUISettingsStorage.SetSettings(MetadataSet metadataSet)
at Microsoft.Mashup.Host.Document.Storage.TracingUISettingsStorage.SetSettings(MetadataSet metadataSet)
at Microsoft.Mashup.Host.Document.UISettings.UISettingsPackageStorage.SetSettings(MetadataSet metadataSet)
at Microsoft.Mashup.Host.Document.UISettings.CommitMetadataChanges(MetadataChangeScope changeScope)
at Microsoft.Mashup.Host.Document.UISettings.MetadataChangeScope.Dispose()
at Microsoft.Mashup.Host.Document.UISettings.SetSetting(String settingName, Func`1 predicate, Action`1 setAction)
at Microsoft.PowerBI.Client.Windows.ClientConfiguration.ClientFeatureConfigurationManager.Initialize(IPowerBITelemetryService telemetryService)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.138.1452.0","ModuleName":"Microsoft.Mashup.Document.dll","Component":"Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor","Error":"Microsoft.Mashup.Storage.StorageWriteFailedException","MethodDef":"CopyStreamToFile","ErrorOffset":"146","ErrorCode":""}
InnerException0.Stack Trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at System.IO.FileInfo.Open(FileMode mode, FileAccess access, FileShare share)
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.WriteTempFile()
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.CopyTempToFile(Boolean resetFileAttributes)
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.<>c__DisplayClass19_0.<CopyStreamToFile>b__0()
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.TryInvokeWithExponentialBackoffRetry(Func`1 operation, Func`2 exceptionHandler, Int32 slotTime, Int32 maxRetries)
OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 533320]
Peak Virtual Memory:
37.3 GB
Private Memory:
88.3 MB
Peak Working Set:
154 MB
IE Version:
11.1.22621.0
User ID:
fce29d00-69c2-4047-af0b-e23bdfce4e17
Telemetry Enabled:
True
DPI Scale:
125%
Supported Services:
Power BI
2 Replies
- Expiscornovus
Most Valuable Professional
Hi yiczhang3,
In the below thread it was suggested to download/install Power BI in a different folder as a workaround, that is worth a shot:
Alternatively, you could use a something like Process Monitor to troubleshoot your issue as well:
https://learn.microsoft.com/en-us/sysinternals/downloads/procmon
Hi, yiczhang3
First, you need to make sure that your disk has enough free space. Also confirm that you have the necessary permissions to write to the directory where Power BI is trying to save the file. You may need to run Power BI Desktop as an administrator.
You can also try clearing the cache and temporary files used by Power BI Desktop. You can do this by navigating to the Power BI Desktop directory and deleting the contents in the TempSaves folder.
You can also check the cache size by going to the Options -> Global -> Data Load -> Data Cache Management option.How to Get Your Question Answered Quickly
Best Regards
Yongkang Hua
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
