Forum Discussion

sonocapace's avatar
sonocapace
Frequent Visitor
9 years ago
Solved

Unable to create Group Workspaces

I am unable to create a new group workspace. I get the error below:   Something went wrong. Couldn't create the group Please try again later or contact support. If you contact support, please pro...
  • Anonymous's avatar
    Anonymous
    9 years ago

    sonocapace Yes. Pro is a requirement for creating a group workspace.

     

    edit: Here is the licensing page. Should clear up some of the questions.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

sonocapace Yes. Pro is a requirement for creating a group workspace.

 

edit: Here is the licensing page. Should clear up some of the questions.

sonocapace's avatar
sonocapace
Frequent Visitor
9 years ago

Thanks! :)

  • sonocapace's avatar
    sonocapace
    Frequent Visitor
    9 years ago

    Hi,

    Turns out this is not solved after all. Apologies if I should have created a new thread. Turns out that I AM using Pro PowerBI (had to search around in order to determine where to confirm that) but I get the error below when attempting to create a Group Workspace. In addition, my colleague who successfully created a large Group Workspace in the last month is now receiving a similar error when attempting to create a new Group Workspace.

    Error:

    Something went wrong.

    Couldn't create the group
    Please try again later or contact support. If you contact support, please provide these details.
    Activity ID069de8ac-f59d-467e-9402-9c3288383fe0
    Request ID5fa7d880-0fb2-43a0-fbf1-9e10620a9f0b
    Correlation ID126bf97a-807e-191a-d140-79d8818fc0f2
    Status code500
    TimeMon Sep 19 2016 08:34:11 GMT-0700 (Pacific Daylight Time)
    Version13.0.1605.551
    Cluster URIhttps://df-msit-scus.analysis.windows.net

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      sonocapace First... I would love to know how you increased the size of your workspace to 20GB...?

      Second, did something change in your Office 365 licensing? In order for Groups to work you need an O365 Exchange license (I think this is part of the E3, or also seperate). In addition, have you tried creating a Group in your Office 365 space? It should be visible whether it's created in PBI or O365.

      • sonocapace's avatar
        sonocapace
        Frequent Visitor
        9 years ago

        I'm not sure how I got 20GB. I haven't done anything (knowingly) to make that happen. :)

         

        FYI I did a bit more searching on the forum and found the post shown below which states that MS Vendors are no longer able to create Group Workspaces. I'm trying to validate that information but it would at least explain the problems recently encountered by myself and my colleague.

         

        http://community.powerbi.com/t5/Developer/not-able-create-work-space/m-p/68681/highlight/true#M2241

        Re: not able create work space
        v-romadi,
        Groups are only available with Power BI Pro. Now vendors are not able to create workspace, only Microsoft engineers can do it. This change has been implemented for a while. So please check if your Power BI account satisfies.
        Regards,
        Sam