Forum Discussion

Frequent Visitor

9 years ago

Solved

Unable to create Group Workspaces

I am unable to create a new group workspace. I get the error below: Something went wrong. Couldn't create the group Please try again later or contact support. If you contact support, please pro...

Anonymous
9 years ago
sonocapace Yes. Pro is a requirement for creating a group workspace.

edit: Here is the licensing page. Should clear up some of the questions.

Anonymous

Not applicable

9 years ago

sonocapace Is this your first Group Workspace, do you have a Pro license?

Frequent Visitor

9 years ago

Hi,

Yes this is my first Group Workspace. I don't think I do have pro. I'm checking MS's internal Products Web now. Is Pro required to create Group Workspaces?

Thanks,

Stella

Anonymous
Not applicable
9 years ago
sonocapace Yes. Pro is a requirement for creating a group workspace.

edit: Here is the licensing page. Should clear up some of the questions.
- sonocapace
  Frequent Visitor
  9 years ago
  Thanks! :)
  - sonocapace
    Frequent Visitor
    9 years ago
    Hi,
    Turns out this is not solved after all. Apologies if I should have created a new thread. Turns out that I AM using Pro PowerBI (had to search around in order to determine where to confirm that) but I get the error below when attempting to create a Group Workspace. In addition, my colleague who successfully created a large Group Workspace in the last month is now receiving a similar error when attempting to create a new Group Workspace.
    Error:
    Something went wrong.
    Couldn't create the group
    Please try again later or contact support. If you contact support, please provide these details.
    Activity ID069de8ac-f59d-467e-9402-9c3288383fe0
    Request ID5fa7d880-0fb2-43a0-fbf1-9e10620a9f0b
    Correlation ID126bf97a-807e-191a-d140-79d8818fc0f2
    Status code500
    TimeMon Sep 19 2016 08:34:11 GMT-0700 (Pacific Daylight Time)
    Version13.0.1605.551
    Cluster URIhttps://df-msit-scus.analysis.windows.net