Total in Table Not showing

Read my article here. https://exceleratorbi.com.au/use-sum-vs-sumx/#totals

Assuming your columns process A and Process B are in the same table along with the data, try this

=SUMX(summarize(tableName,TableName[Process A],TableName[Process B]), CALCULATE(whatever you have already written in your measure goes here))

It's hard to say without seeing the model. I can now see there are at least 2 tables, maybe more. It's impossible to say without seeing the tables, relationships, which columns are in each table, and what the quality score measure is.