Timeline slicer is not showing correctly in app or web version on teams!!

[forgetmenot]

HI guys, 

Hope someone can help. I have been using timeline slicer for a number of months without any problems. This seems to have started today!

I have noticed today that it appears as should on desktop version but when users access report  it via app I have created or view i Ms team the timeline slicer is hidden, I had removed granularity on desktop version and only left months owever, when viewing in app it appears to show Quarters only and you have to scroll to find timeline which si annoying once you scroll it resets itself if you go to another page and come back. 

desktop view : 

online view: 

can someone please advise? 

[Anonymous]

Hi @forgetmenot ,

Do you mean that Timeline slicer resets the options after switching report pages? Some users have reported similar behavior happening with another visual, which looks like the same issue. Could you please tell me the version of PowerBI Desktop you are using?

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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[forgetmenot]

Thank you for responding, 

i'm on the March 2024 version.

[Anonymous · Accepted solution]

Hi @forgetmenot ,

After publishing to the PBI service, the settings for this section of the label seem to be missing. Please try opening the report in PBI Service --> Edit --> Reset Labels properties --> Save.

For PBI APP, you need to click update app button to synchronize labels settings to the app.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[forgetmenot]

Thank you so much!

I knew you have to go in and update app after publishing to reflect the changes in app. however, didnt realise you would need to mess with visuals once in app. 

Thank you for that 🙂