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Steveyd78's avatar
Steveyd78
Frequent Visitor
5 years ago
Solved

Technical problems with dragging and dropping to make hierarchies

So this is a repost because I thought things ot solved but they didn't. I have an issue that I can't drag and drop one column onto another to make a hierarcy. I have had this for some time.   In pr...
Need Help
  • v-janeyg-msft's avatar
    v-janeyg-msft
    5 years ago

    Hi,  Steveyd78 

     

    I tested the April and May versions, and found that it is no longer possible to directly drag to build a hierarchical structure. You can create it in the following way:

    Can you check what version of the other one can be dragged?

    If it doesn't solve the problem, Please feel free to ask me.

     

    Best Regards

    Janey Guo

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Steveyd78's avatar
Steveyd78
Frequent Visitor
5 years ago

Fully updated and I don't care about which visulalization, I just want to make a custom hierarchy (and then use it wherever). To make sure it was really simple and there were no issues with the data I typed in 3 columns of data manually - I did (using "Enter Data" function)

 

Col 1   Col2   Col3

1          A        D

2          B        E

3          C        F

 

Then once that had loaded I tried to drag Col2 onto Col3 and all I get is a circle with a diagonal line through it

 

This has happened before. Then I switched off all of my preview features and things seemed to work. I tried that this time and nothing.

 

I emailed the file to another machine and I could make the hierarchy by dragging so you are right, there must be something going on in the setup / settings!!!

 

It's driving me crazy!

v-janeyg-msft's avatar
v-janeyg-msft
Community Support
5 years ago

Hi,  Steveyd78 

 

I tested the April and May versions, and found that it is no longer possible to directly drag to build a hierarchical structure. You can create it in the following way:

Can you check what version of the other one can be dragged?

If it doesn't solve the problem, Please feel free to ask me.

 

Best Regards

Janey Guo

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Sebastien_B's avatar
    Sebastien_B
    New Member
    5 years ago

    Hello

    where we can find version information ? 

    thank you

      • Sebastien_B's avatar
        Sebastien_B
        New Member
        5 years ago

        sorry my question was about the new features of the version.

  • emarc1's avatar
    emarc1
    Advocate II
    5 years ago

    Thanks for this.

    I do actually like this change, as the drag and drop functionality was more annoying than useful. What is a bit clunky is that this change has been made without a method of re-ordering the hierarchy (other than adding each column in order). 😞