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Hello!
I would like to be able to show the number of tickets open each day in a table. (see below)
I am very close, but for some reason the column in my visual will either show a total count or nothing.
There are 3 tables being used in this visual
Table: Calendar
Includes the following columns: Date, Period Number, Fiscal Year, Ween Number, WeekIndex, PeriodIndex, YearIndex
Table: Live L1 Tickets
Columns: INCIDENT_NUMBER, Submit_date_time, Last_Resolved_date_time, Period Number (and many more but I don't think they are needed)
Table: Period Filter Slicer
Columns: Period Number, Period Start Date, Period End Date
The tables are related by the Period Number column (below):
Table Name Column | Related Table Column |
Period Filter Slicer[Period Number] | Live L1 Tickets[Period Number] |
Period Filter Slicer[Period Number] | Calendar[Period Number] |
Here's the measures I have currently:
Example of what I am trying to get:
Below is an example Live L1 Ticket table data.
INCIDENT_NUMBER | Submit_date_time | Last_Resolved_date_time | Period Number |
123456 | 3/24/2023 12:00 PM | 3/27/2023 10:00 AM | 2023-02 |
123457 | 3/24/2023 1:00 AM | 3/24/2023 8:00 AM | 2023-02 |
123567 | 3/26/2023 6:00 PM | 2023-02 | |
125463 | 3/23/2023 2:00 PM | 3/23/2023 2:00 PM | 2023-02 |
Date | Open Tickets |
3/23/2023 | 0 |
3/24/2023 | 1 |
3/25/2023 | 1 |
3/26/2023 | 2 |
3/27/2023 | 1 |
Because some tickets were opened, and some tickets were resolved, the counts stay the same for most days. But it still shows a count of how many were opened, and stayed open on that day.
Thank you to anyone who assists!
This works, But ONLY if I have the date filter set for a relative date. I wanted to utilize filters to expand or drill down the table.
Is that asking too much of PBI?
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