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TICKETS SYSTEM / RANK EMPLOYEES by % / CLOSED TICKET WITHIN RESOLUTION TIME
How can I do a Rank of employees by % of tickets closed on time? Closed on time column contais values = Yes, No, Open So I need the % of Yes out of total number tickets assigned to the emplo...
Hi ganc,
According to your description, it seems like you haven't shared any detailed information and sample data.
Can you please share a pbix or some dummy data that keep raw data structure with expected results? It should help us clarify your scenario and test to coding formula.
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Regards,
Xiaoxin Sheng