Forum Discussion

pal95's avatar
pal95
Helper III
6 years ago
Solved

Subscribe to Emails button - constant loading

Hi, so, I would like to use 'Subscribe to Emails' button, but it stuck on loading:


I wait for minutes and minutes and nothing happens. How to solve it?

Cheers,

Need Help
  • Icey's avatar
    Icey
    6 years ago

    Hi pal95 ,

     

    I guess that you did not turn on the "New look on" button.

     

    When I turn it off, the same issue appeared.

     

    But after turning it on, the issue disappeared.

     

    I have reported this issue internally. I will notify you of any updates.

     

     

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

5 Replies

  • Icey's avatar
    Icey
    Community Support
    6 years ago

    Hi pal95 ,

     

    I guess that you did not turn on the "New look on" button.

     

    When I turn it off, the same issue appeared.

     

    But after turning it on, the issue disappeared.

     

    I have reported this issue internally. I will notify you of any updates.

     

     

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Pragati11's avatar
    Pragati11
    Super User
    6 years ago

    Hi pal95 ,

     

    I am not able to reproduce this issue at my end as I don't see this issue happening at my end:

     

    Thanks,

    Pragati

    • pal95's avatar
      pal95
      Helper III
      6 years ago

      How can I help you in triggering this issue on your device then?

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Have you tried using a different browser? I had a simular issue with Edge (Chromium) 

     

    • pal95's avatar
      pal95
      Helper III
      6 years ago

      I tried Edge, Chrome, IE, the problem still persists.