Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
Marfield
Frequent Visitor

Sign in issue

Hi all,

 

I'm having issues with Power BI Desktop. I'm trying to connect to my Office 365 account in order to publish my report. I'm able to access this account with chrome.

 

When I click on the sign-in button on the top left of Power BI desktop, I get the following page :

Marfield_4-1646005719156.png

 

If I click on the three dots to forget the account, it seems the "forget" button is behind the row so I'm unable to click it :

Marfield_6-1646005831687.png

 

 

Therefore, I click on the e-mail address and I get redirected to the following window that ask me to enter my email address (the field already filled with the right address) :

Marfield_3-1646005517704.png

 

After clicking on "next", there's briefly a page that says "Trying to connect"

Marfield_2-1646005447226.png

 

and then, I get back to the same window asking me to enter my e-mail address.

Marfield_7-1646005973342.png

 

I have no possibility to reach the password prompt window.

 

I've tried clearing all the caches from Power BI Desktop, Edge and Explorer and also changed my account's password but it still doesn't work.

 

Thanks for you help.

1 ACCEPTED SOLUTION
amitchandak
Super User
Super User

@Marfield , Please log or check any reported issue -https://community.powerbi.com/t5/Issues/idb-p/Issues

View solution in original post

2 REPLIES 2
Marfield
Frequent Visitor

amitchandak
Super User
Super User

@Marfield , Please log or check any reported issue -https://community.powerbi.com/t5/Issues/idb-p/Issues

Helpful resources

Announcements
Fabcon_Europe_Social_Bogo

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

PBI_Carousel_NL_June

Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.

RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

Top Solution Authors