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rickylee's avatar
rickylee
Icon for Helper III rankHelper III
8 years ago

Scheduled refresh and Data source credentials are all being greyed out

Hello,  I am trying to schedule a refresh in power bi service. But it seems Scheduled refresh and Data source credentials are all being greyed out. I believe I am using power bi pro by the way. ...
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Smintee's avatar
Smintee
Regular Visitor
8 years ago

I have the same problem.  My SFDC reports used to refresh automatically
Now I get an error message 

I can also not access the Data Source credentials for these reports as they are greyed out
In addition, trying to link to a new report on in SFDC can no longer be done in my pre-existing App Workspaces.  Linking to Salesforce via the APP is forced into "My Workspace" so I cannot link to a report and have the dataset reside in the APP WORKSPACES

 

Last refresh failed: Tue Jul 24 2018 10:40:25 GMT+0200 (South Africa Standard Time) 
Your data source can't be refreshed because the credentials are invalid. Please update your credentials and try again.

 

Authentication error, could not get Token. CPEX[|{"ErrorCode":"PersonalGateway_ShortMessage_DataSource_InvalidCredential","ExceptionCulprit":1,"IsPermanent":true,"Message":"Authentication error, could not get Token"}|];Rest Api call failed after 7 retries. The remote server returned an error: (400) Bad Request.. The exception was raised by the IDbCommand interface.