Forum Discussion

Drors's avatar
Drors
Resolver III
8 years ago
Solved

Scheduled Refresh Error - Cannot connect to the mashup data source.

Hi all,   Im realy need your help, I have that error for 2 weeks, microsoft support dont give me any way to resolve the issue, after tring with them few basic things like publish the model again th...
Need Help
  • Drors's avatar
    Drors
    8 years ago

    I solved the issue

    I cant explain why i got that error only with that data set but when I add the gateway IP to the servers whitelist the issue has been resolved.

     

    thanks all for your help

v-juanli-msft's avatar
v-juanli-msft
Community Support
8 years ago

Hi Drors

"several DBs on diffrent servers"

Do you have gateway on these different servers to connect to DBs?

 

Regards

Maggie

Drors's avatar
Drors
Resolver III
8 years ago

I solved the issue

I cant explain why i got that error only with that data set but when I add the gateway IP to the servers whitelist the issue has been resolved.

 

thanks all for your help

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Drors,

     

    I'm experiencing the same issue. How do you add the gateway IP to the servers whitelist?

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Drors,

     

    I'm experiencing the same issue. How do you add the gateway IP to the servers whitelist? Can you tell me the steps please?