Forum Discussion

Drors's avatar
Drors
Icon for Resolver III rankResolver III
8 years ago
Solved

Scheduled Refresh Error - Cannot connect to the mashup data source.

Hi all,   Im realy need your help, I have that error for 2 weeks, microsoft support dont give me any way to resolve the issue, after tring with them few basic things like publish the model again th...
Need Help
  • Drors's avatar
    Drors
    8 years ago

    I solved the issue

    I cant explain why i got that error only with that data set but when I add the gateway IP to the servers whitelist the issue has been resolved.

     

    thanks all for your help

Drors's avatar
Drors
Icon for Resolver III rankResolver III
8 years ago

if mixed data source means several DBs on diffrent servers and also APIs connection so yes..

I have tried all the solutions in these 2 posts but nothing help

 

Thanks

v-juanli-msft's avatar
v-juanli-msft
Icon for Community Support rankCommunity Support
8 years ago

Hi Drors

"several DBs on diffrent servers"

Do you have gateway on these different servers to connect to DBs?

 

Regards

Maggie

  • Drors's avatar
    Drors
    Icon for Resolver III rankResolver III
    8 years ago

    I solved the issue

    I cant explain why i got that error only with that data set but when I add the gateway IP to the servers whitelist the issue has been resolved.

     

    thanks all for your help

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Drors,

       

      I'm experiencing the same issue. How do you add the gateway IP to the servers whitelist?

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Drors,

       

      I'm experiencing the same issue. How do you add the gateway IP to the servers whitelist? Can you tell me the steps please?