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ShafiqRuslan's avatar
ShafiqRuslan
Helper I
7 years ago
Solved

Schedule Refresh - Automatically Gateway is Selected

Hi all,

 

I have a report with several data sources (data warehouse, database, Sharepoint, etc.) but I can't set up schedule refresh. The error message that prompts up is 

 

The keyword isn't supported: version. Parameter name: keyword Table: aubeakon_scrm15 r_safetyobservation_cstm

 

A gateway is selected automatically, which is something I don't want, since all my data is on the cloud.

I've tried removing all the other data sources and republishing and the issue seems to be on two of the data sources, as when those two were removed, the data loaded fine.

 

Is this a common issue, and how do I resolve this?

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  • v-jiascu-msft's avatar
    v-jiascu-msft
    7 years ago

    Hi ShafiqRuslan,

     

    I would suggest you create a support ticket here. I'm afraid it's hard to troubleshoot in the forum.

    create ATicket

     

    Best Regards,
    Dale

11 Replies

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    7 years ago

    Hi ShafiqRuslan,

     

    I found something in The-keyword-isn-t-supported-version.

    1. Can you share the more complete error messages? Especially the IDs. 

    2. I would suggest you upgrade the Desktop to the latest version and try again.

    3. Are there anything special of these two tables?

     

     

     

    Best Regards,
    Dale

    • ShafiqRuslan's avatar
      ShafiqRuslan
      Helper I
      7 years ago

      Last refresh failed: Wed Sep 26 2018 00:25:01 GMT+0800 (Malaysia Time) 
      There was an error when processing the data in the dataset.

       

      Message:The keyword isn't supported: version. Parameter name: keyword Table: agentlogging.
      Cluster URI:WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
      Activity ID:63a5289e-5e96-422f-83a3-8de3f49a40d7
      Request ID:ee137db0-cf4d-477e-adfe-faaa97d9e706
      Time:2018-09-25 16:25:01Z

       

      Here's the full error message. I do have the latest version of PowerBI and the two tables are not special I reckon

      • ShafiqRuslan's avatar
        ShafiqRuslan
        Helper I
        7 years ago
        Just to add some comments on the below, I'm not sure how this works;
         
        What we're trying to achieve is for the reports to have a scheduled refresh without having the need for a gateway (because we do not have a dedicated pc for this). We've managed to do this for one of our other dashboards in which the data source is in my company's Azure cloud.
         
        The new dashboard that we have, data does not reside in our Azure cloud. Is this the reason why a gateway is automatically selected?