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Anonymous's avatar
Anonymous
Not applicable
6 years ago

SVG file not rendering on Synaptic Panel

Hi, I m running into a weird issue. I tried using synoptic panel with same data and same svg on two different domains. PBI Desktop version is the same. The custom visual renders the svg fine on o...
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v-juanli-msft's avatar
v-juanli-msft
Community Support
6 years ago

Hi Anonymous 

If you select "local maps", this means you upload a file from local server.

Since you use another domain, the server changes, right?

You could refer to this teaching vedio:

https://www.youtube.com/watch?v=DKTPvhzS3lU

 

Best Regards
Maggie
Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    v-juanli-msft 

     

    Sorry for the confusion.

     

    Use Synoptic Panel on System1 using   [email protected] --> Works fine.

    Use Synoptic Panel on System2 using   [email protected] --> Fails

     

    Same SVG and PBIX file is used.

    Both SVG and PBIX are downloaded  and hence are local to the system.

    Desktops version are same. No changes are made to PBIX file !!!!

    Try uploading same SVG file and it works (on the other system)!!!

     

    Today I tried on another system in the same domain  [email protected].

    Even here it succeeds. Wonder why. there is no problem with any other custom visuals.

     

    Tried publishing report to PBI Service, importing custom visual on the service and then uploading the same svg file.

    It still fails for my account.

     

    If I copy the visual from the PBIX file (where it works fine), it renders. But I m unable to change the SVG again!!!!

    Its as if the file is not getting uploaded !!!!

     

    Thanks,

    Mannu