Forum Discussion
Refresh
I have tried that, but there are also no slicers for that matrix just locations and totals is all
jbenson and no filters applied either? So when you hover over the filter button it says "there aren't any filters applied right now"?
What happens when you try to connect to the published dataset from a new report? Are you able to access the data then? Or how about when accessing via Analyze in Excel?
- jbenson5 years agoHelper III
That is correct there are not filters. If I refresh from the desktop side and then publish it again to the web it migh work for a day or two then stop working again
- Anonymous5 years agoNot applicable
Hi jbenson,
What type of data source are you worked on? Can you please share more detailed information about these?
How to Get Your Question Answered Quickly
If this report can be updated correctly on the desktop side, it means this issue may be related to your gateway and refresh operations. You can trace the refresh history and correspond activity id to get detailed error messages.
Regards,
Xiaoxin Sheng- jbenson5 years agoHelper III
I don't get any errors on the web side when the refresh happens over night. I get the data from a web link that comes from our ERP software. I am not sure what settings I should change on the gateway settings. Is there a way to extend the refresh time so it has more time to load the data?