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jbenson's avatar
jbenson
Helper III
5 years ago

Refresh

I have a report that is set to refresh during the night. It will refresh but it will not display the information. It leaves everything blank not sure what is wrong. it was working fine for a few mont...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

jbenson Have you verified the filters being applied to your visual and tried clicking the "Rest to Default" button in Power BI Service to ensure that there are no filters inadvertently being applied to your report that might no longer be valid?

I find that often Power BI tries to be "helpful" by caching my most recent slicer/filter settings, but sometimes that causes unexpected results.

jbenson's avatar
jbenson
Helper III
5 years ago

I have tried that, but there are also no slicers for that matrix just locations and totals is all 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    jbenson and no filters applied either?  So when you hover over the filter button it says "there aren't any filters applied right now"?

    What happens when you try to connect to the published dataset from a new report?  Are you able to access the data then?  Or how about when accessing via Analyze in Excel?

    • jbenson's avatar
      jbenson
      Helper III
      5 years ago

      That is correct there are not filters. If I refresh from the desktop side and then publish it again to the web it migh work for a day or two then stop working again

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Hi jbenson,

        What type of data source are you worked on? Can you please share more detailed information about these?

        How to Get Your Question Answered Quickly

        If this report can be updated correctly on the desktop side, it means this issue may be related to your gateway and refresh operations. You can trace the refresh history and correspond activity id to get detailed error messages.

        Regards,
        Xiaoxin Sheng

  • aj1973's avatar
    aj1973
    Community Champion
    5 years ago

    Hi jbenson 

    I would recommend to open the report in the desktop, refresh it, if all the data is there and refreshed then publish it again and replace the old one.