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jbenson's avatar
jbenson
Helper III
5 years ago

Refresh

I have a report that is set to refresh during the night. It will refresh but it will not display the information. It leaves everything blank not sure what is wrong. it was working fine for a few mont...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

jbenson Have you verified the filters being applied to your visual and tried clicking the "Rest to Default" button in Power BI Service to ensure that there are no filters inadvertently being applied to your report that might no longer be valid?

I find that often Power BI tries to be "helpful" by caching my most recent slicer/filter settings, but sometimes that causes unexpected results.

  • jbenson's avatar
    jbenson
    Helper III
    5 years ago

    I have tried that, but there are also no slicers for that matrix just locations and totals is all 

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      jbenson and no filters applied either?  So when you hover over the filter button it says "there aren't any filters applied right now"?

      What happens when you try to connect to the published dataset from a new report?  Are you able to access the data then?  Or how about when accessing via Analyze in Excel?

      • jbenson's avatar
        jbenson
        Helper III
        5 years ago

        That is correct there are not filters. If I refresh from the desktop side and then publish it again to the web it migh work for a day or two then stop working again

    • aj1973's avatar
      aj1973
      Community Champion
      5 years ago

      Hi jbenson 

      I would recommend to open the report in the desktop, refresh it, if all the data is there and refreshed then publish it again and replace the old one.