Quickbase Connector (Beta)

[Anonymous]

I tried using the new beta version of the QuickBase connector, I entered the url and API User Token key as prompted, ensured the correct user token is saved in Data Source Settings, and when I try to connect I get an error:

Authentication Fail with error: The page you have requested can be viewed only by users who have signed in. Please sign in to proceed

I am signed in to Power BI, so not sure what the deal is. Any ideas??

[v-yuta-msft · Accepted solution]

@Anonymous ,

From the error message, it seems like the Quickbase page you want to access only allow user who has signed in to view. This error should be related to the URL you have input. Please check if it's valid.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[yardage · Accepted solution]

Here are a few things to check:

1. Make sure you're putting in the app home page url, not a table home page (click home in QB and use that url).
2. Use a user token instead of an app token.
3. Our connector is no longer in beta, perhaps your PBI desktop needs the latest update?
4. One last thing to check - you may need to clear the old connection settings via this method.

A helpful overview from Quick Base - https://help.quickbase.com/user-assistance/power_bi_with_quick_base.html 

Hope this helps!

Jacob

[v-yuta-msft · Accepted solution]

@Anonymous ,

From the error message, it seems like the Quickbase page you want to access only allow user who has signed in to view. This error should be related to the URL you have input. Please check if it's valid.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.