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StefanoGrimaldi's avatar
StefanoGrimaldi
Resident Rockstar
5 years ago
Solved

Publising or server error?

hey guys, 

 

all of a sudden today after the first refresh the Power B Service auto refresh its failing by a 2 hour duration attemp and the error code say its a internal service error, even try to upload a PBIx file and its taking foerever and havent even finish 30+ 

 

its there any know issue today ? can find anything and it started failing from one momment to another and no clear error code.

  • Anonymous's avatar
    Anonymous
    5 years ago

    StefanoGrimaldi 

    What does it show in the refresh history?

     

    You may try the following steps:

    • Delete the dataset and associated reports/dashboards off the Service Workspace
    • Clear and reconnect the datasrouce with the same valid credential fin desktop
    • Republish to service.
    • Update your gateway app


    Paul Zheng _ Community Support Team
    If this post helps, please Accept it as the solution to help the other members find it more quickly.

  • I even open a service ticket and even Microsoft support could find what happend, I upload the dataset with a different name and change all associated report to that new dataset and that did the trick, but the old one couldnt solve the problem, but thanks anyway for the reply!!!!

    - the gateways was updated

    - republishing wassnt working it got 3 hours trying to upload didnt work !!!

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    StefanoGrimaldi 

    What does it show in the refresh history?

     

    You may try the following steps:

    • Delete the dataset and associated reports/dashboards off the Service Workspace
    • Clear and reconnect the datasrouce with the same valid credential fin desktop
    • Republish to service.
    • Update your gateway app


    Paul Zheng _ Community Support Team
    If this post helps, please Accept it as the solution to help the other members find it more quickly.

    • StefanoGrimaldi's avatar
      StefanoGrimaldi
      Resident Rockstar

      I even open a service ticket and even Microsoft support could find what happend, I upload the dataset with a different name and change all associated report to that new dataset and that did the trick, but the old one couldnt solve the problem, but thanks anyway for the reply!!!!

      - the gateways was updated

      - republishing wassnt working it got 3 hours trying to upload didnt work !!!