PowerBI does not open

[sejal23]

I have Windows 10. I have tried two ways to download and install PowerBI SEVERAL times.

1. From the Microsoft Store - The app is downloaded but when I click on it, for just a second the loading icon comes and then nothing. It just doesn't open.
2. From the Mircosoft download centre. Here, the installer is downloaded. But when I click on it the same thing happens, the loading icon comes for a second and then nothing.

Of course, I have tried running as an administrator as well. I have uninstalled and installed it several times.

[v-xiaotang]

Hi @sejal23 

Thanks for reaching out to us.

I just want to confirm if you resolved this issue? If yes, you can accept the answer helpful as the solution or share you method and accept it as solution, thanks for your contribution to improve Power BI.

If you need more help, please let me know.

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[v-xiaotang]

Hi @sejal23 

Thanks for reaching out to us.

please try this link, Download Microsoft Power BI Desktop from Official Microsoft Download Center

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[sejal23]

I already mentioned that I have tried from here also several times.