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AJ0111
Regular Visitor

PowerBI app not loading / Stuck on logo

Need assistance on PowerBI app

 

application not loading. It ony works when selecting Run as Administrator. 

application was reinstalled but same issue 

2 REPLIES 2
v-yangliu-msft
Community Support
Community Support

Hi  @AJ0111 ,

 

Sometimes there are caching issues. Maybe clear the cache, close and reopen the browser or try with another browser and see if it worked.

https://its.uiowa.edu/support/article/719

This is the related document, you can view this content:

https://community.powerbi.com/t5/Issues/Cannot-refresh-app-stuck-to-loading/idi-p/1712271

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

cleared cache but still unable to open PowerBI app. 

The only option to open the app is by right clicking app icon and select Run as Administrator

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