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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

PowerBI Desktop not opening

Hi,   I was using daily PowerBI for some reports without problems.   But since 3 days ago when I click on the Power BI desktop access it starts but gets stuck in the loading (see picture below). ...
General Comment
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    4 years ago

    Hi Anonymous ,

     

    According to your screenshot, we can see in the Task Manager several WebView2 processes starting and multiple WebView2 processes started to open.

     

    I found that there are other users who are facing the same problem, and the issue has been reported to Microsoft's internal team (ICM: 292502976).

     

    There is no definite solution yet, maybe you can try the following walkarounds first to see if it solves the problem.

    • Walkaround 1: Disable the antivirus, then add the environment variable: Name: "WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS", value:"--disable-features=RendererCodeIntegrity". Then open Power BI Desktop.
    • Walkaround 2: Download and install the Edge Canary Build and accept the user agreement. Then add the environment variable Name: "WEBVIEW2_RELEASE_CHANNEL_PREFERENCE" value: "1". And open Power BI Dekstop.

    If it fails, please be patient to wait for fixing. If there is any news, I will update it here.

     

    Thanks for your understating!

     

    Best Regards,
    Winniz

v-kkf-msft's avatar
v-kkf-msft
Icon for Community Support rankCommunity Support
4 years ago

Hi Anonymous ,

 

According to your screenshot, we can see in the Task Manager several WebView2 processes starting and multiple WebView2 processes started to open.

 

I found that there are other users who are facing the same problem, and the issue has been reported to Microsoft's internal team (ICM: 292502976).

 

There is no definite solution yet, maybe you can try the following walkarounds first to see if it solves the problem.

  • Walkaround 1: Disable the antivirus, then add the environment variable: Name: "WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS", value:"--disable-features=RendererCodeIntegrity". Then open Power BI Desktop.
  • Walkaround 2: Download and install the Edge Canary Build and accept the user agreement. Then add the environment variable Name: "WEBVIEW2_RELEASE_CHANNEL_PREFERENCE" value: "1". And open Power BI Dekstop.

If it fails, please be patient to wait for fixing. If there is any news, I will update it here.

 

Thanks for your understating!

 

Best Regards,
Winniz

kscott's avatar
kscott
Regular Visitor
2 years ago

Option 2 worked for me.  Hallelujah!