Forum Discussion
PowerBI Desktop not opening: Something went wrong - AS Process PID=10308 has exited with ExitCode=0
Hi User-H ,
Thanks for reaching out to Microsoft Fabric Community and sharing the detailed info.
You've already tried quite a few helpful steps.
In addition to what you've done, here are a few more things that have resolved this issue for other users:
1. Install the latest Microsoft Visual C++ Redistributable from this official Microsoft link.
2. Check if any firewall or endpoint protection is blocking local ports or msmdsrv.exe, which is Power BI's internal Analysis Services engine. If you're in a managed IT environment, some security policies might silently prevent it from running.
3. Try installing an older version of Power BI Desktop from the official version archive. In some cases, recent builds may have conflicts that earlier versions don't.
4. Ensure that Power BI Desktop was installed on the same drive where Windows is installed. So if you had it installed on a different drive, try installing it on the system drive instead.
You can also refer to the official troubleshooting guide for Power BI Desktop startup issues here:
Resolve startup issues with Power BI Desktop - Power BI | Microsoft LearnHere are a few similar discussions for reference:
Solved: Re: AS Process PID=19816 has exited with ExitCode=... - Microsoft Fabric Community
Solved: "Something went wrong" starting PBI Desktop - Microsoft Fabric Community
Solved: Re: AS Process PID=19816 has exited with ExitCode=... - Microsoft Fabric Community
Hope this helps. Please reach out for further assistance.
If this post helps, then please consider to give a kudos and Accept as the solution to help the other members find it more quickly.
Thank you.Hi. Thanks, it was antivirus issue. When we turned out antivirus service for this PC, it started opening.
Hi User-H ,
Thanks for reaching out to Microsoft Fabric Community and sharing the detailed info.
You've already tried quite a few helpful steps.
In addition to what you've done, here are a few more things that have resolved this issue for other users:
1. Install the latest Microsoft Visual C++ Redistributable from this official Microsoft link.
2. Check if any firewall or endpoint protection is blocking local ports or msmdsrv.exe, which is Power BI's internal Analysis Services engine. If you're in a managed IT environment, some security policies might silently prevent it from running.
3. Try installing an older version of Power BI Desktop from the official version archive. In some cases, recent builds may have conflicts that earlier versions don't.
4. Ensure that Power BI Desktop was installed on the same drive where Windows is installed. So if you had it installed on a different drive, try installing it on the system drive instead.
You can also refer to the official troubleshooting guide for Power BI Desktop startup issues here:
Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn
Here are a few similar discussions for reference:
Solved: Re: AS Process PID=19816 has exited with ExitCode=... - Microsoft Fabric Community
Solved: "Something went wrong" starting PBI Desktop - Microsoft Fabric Community
Solved: Re: AS Process PID=19816 has exited with ExitCode=... - Microsoft Fabric Community
Hope this helps. Please reach out for further assistance.
If this post helps, then please consider to give a kudos and Accept as the solution to help the other members find it more quickly.
Thank you.
Hi User-H ,
Just checking in to see if you're still encountering the “AS Process PID has exited with ExitCode=0” error when launching Power BI Desktop, or if the suggestions provided, such as installing the latest Visual C++ Redistributable, checking for firewall blocks, or installing Power BI on the same drive as Windows, helped resolve it.Feel free to reply back if you need further help.
Thank you.