Forum Discussion
PowerBI Desktop Crashes
- Anonymous10 years ago
Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.
Computer has only 8GB memory (work computer), when Power BI is open, constantly using 15.7 gb. The only way I could get Power Bi to work without crashing, was to give it full access to a large Virtual Memory when I did this it worked. However as it was constatnly using the standard harddrive using up disk space constantly, so I gave it a full dedicated 250gig on a dedicated SSD in reserve.
- HabibAdil6 years agoHelper IV
Installed 64 bit, but then I could not import data from our ERP using ODBC connection as it is 32 bit. Our whole IT architecture is 32 bit.
- janinewhite6 years agoNew Member
Yes, unfortunately, you can't mix 64 bit and 32 bit. I had the same problem. We had 64 bit available in our enterprise subscription, but IT wouldn't let me use it because some people were using only 32 bit.
- Anonymous6 years agoNot applicableYou will need the 64 bit ODBC connection if you are using 64 bit PowerBI. Hopefully, if you remove the 32bit ODBC and install the 64 bit ODBC it will correct the memory issues. Also try the virtual memory issues mentioned earlier. I am not sure why but at home office I have 16gb of RAM memory. No problems using 32 bit there. But when I got to work the 32 bit version installed there crashed everytime with the same .pbix file. The work computer only had 8gb RAM. Once 64 bit installed, with 8gb RAM at work, the file has run smoothly.
- HabibAdil6 years agoHelper IV
Hi Anonymous
Thanks for the reply. I cannot remove 32 bit as I need it for MS Access and Crystal Reports etc. I think there is a way to have both 32 and 64 bits ODBC. I will update here if worked.