Forum Discussion

Akahn's avatar
Akahn
Icon for Advocate IV rankAdvocate IV
10 years ago
Solved

PowerBI Desktop Crashes

After the September update of PowerBI desktop, the program is crashing WAY more than it used to. It often happens when adjusting table relationships, building new metrics, altering existing metrics, ...
General Comment
  • Anonymous's avatar
    Anonymous
    10 years ago

    Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thank you...will give it a try tomorrow.  My Virtual Memory is very low as it is currently configured.  I have to let our IT department make the change though.  We'll see tomorrow.

 

Thanks again!

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Also go into the Power Bi settings and increase the amount of Virtual memory it can use as well. 

 

I had to do both, as our IT department wouldn't let me increase the memory, but let me put in an external SSD, which was set as virtual use only. 

 

hopefully that helps. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    May I ask what you have your POWERBI virtual memory set to?

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Computer has only 8GB memory (work computer), when Power BI is open, constantly using 15.7 gb. The only way I could get Power Bi to work without crashing, was to give it full access to a large Virtual Memory when I did this it worked. However as it was constatnly using the standard harddrive using up disk space constantly, so I gave it a full dedicated 250gig on a dedicated SSD in reserve. 

       

       

       

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago
        IT department installed 64 bit PBI. No crashes since.