Forum Discussion

Akahn's avatar
Akahn
Advocate IV
10 years ago
Solved

PowerBI Desktop Crashes

After the September update of PowerBI desktop, the program is crashing WAY more than it used to. It often happens when adjusting table relationships, building new metrics, altering existing metrics, ...
General Comment
  • Anonymous's avatar
    Anonymous
    10 years ago

    Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

HabibAdil's avatar
HabibAdil
Helper IV
6 years ago

I have been experiencing this issue for a while now. I tried both 32 and 64 bit. The issue seems to be on and off. Some days the programme crashes other days does not.

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Same issue...crashes immediately when opening pbix file. 32 bit machine
  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Memairport, I found the way to fix it is to Max out the Virtual memory on the machine you are working with. 

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Thank you...will give it a try tomorrow.  My Virtual Memory is very low as it is currently configured.  I have to let our IT department make the change though.  We'll see tomorrow.

       

      Thanks again!

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Also go into the Power Bi settings and increase the amount of Virtual memory it can use as well. 

         

        I had to do both, as our IT department wouldn't let me increase the memory, but let me put in an external SSD, which was set as virtual use only. 

         

        hopefully that helps.