Forum Discussion

Akahn's avatar
Akahn
Advocate IV
10 years ago
Solved

PowerBI Desktop Crashes

After the September update of PowerBI desktop, the program is crashing WAY more than it used to. It often happens when adjusting table relationships, building new metrics, altering existing metrics, ...
General Comment
  • Anonymous's avatar
    Anonymous
    10 years ago

    Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

Akahn's avatar
Akahn
Advocate IV
10 years ago

How can I report a crash through send a frown when the program is non-responsive? Should I just re-open the desktop file and send the frown at that time?

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    At the moment im working on a laptop with 4 GB ram, when PowerBI has automatic updates enabled, my computer frozen or crashes...

    • ThomasDay's avatar
      ThomasDay
      Impactful Individual
      9 years ago

      Anonymous What is the situation with this today.  Are you still stuck and/or did you figure out what's happening? 

      Anonymous Is this a common problem?  After the end of July update which really was a problem, I'm trying to scope out how stable the new release is before updating.  Any thoughts?  

       

      Thanks,

      Tom

      • efigoldman's avatar
        efigoldman
        Frequent Visitor
        8 years ago

        I am experiencing it a lot!