Forum Discussion

Akahn's avatar
Akahn
Advocate IV
10 years ago
Solved

PowerBI Desktop Crashes

After the September update of PowerBI desktop, the program is crashing WAY more than it used to. It often happens when adjusting table relationships, building new metrics, altering existing metrics, ...
General Comment
  • Anonymous's avatar
    Anonymous
    10 years ago

    Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

ilansandbox's avatar
ilansandbox
Frequent Visitor
9 years ago

powerbi crashes all the time for me, and I don't know why. I tried the following things:

 

1. Install/uninstall 

2. 32x bit version - works but I can't do refresh (says memory issues and to upgrade to 64x)

3. when I upgrade again to 64x power bi won't load again

4. I tried deleting the files inside AppData - also didn't work

5. I tried playing with the config file - also didn't work

 

What didn't I do?

 

I'm running a 64x bit windows 10

 

Can someone please help (It work yesterday and today it won't even load)

 

Please help me,

Thanks,

Ilan

ThomasDay's avatar
ThomasDay
Impactful Individual
9 years ago

I really don't know what to say here, but just fishing for ideas...PowerBi loves memory...and 64 bit lets it use a lot....unless you don't have a lot on your computer.  If you're at 4gb ram or even 8gb...perhaps it's getting caught despite 64bit being able to address it all.

 

I had a model which had very large files--and I did an inner join to reduce the number of records based on a short list of record types to include.  It churned and churned for hours...and finally made it but not without hiccups. And this was on a much earlier release with fewer features etc.  That with a 16gb computer.  I upped that to 64gb and POW, minutes and works great.

 

Anyway...do you have or could you access to a big machine?

Tom