Power bi Sign-in bug

[Regc10]

On Version: 2.118.621.0 64-bit (June 2023) when you hold + shift right click on taskbar and choose run as a different account. You encounter a signin error. " Sorry we encountered an error while trying to sign you in. Details: Unknown status Unexpected. 

Previous version all work fine however june one has an issue. Unfortunatly we need to sign in as different user to access and run queries from database, so will have to revert to older version. 

[amitchandak]

@Regc10 , Are you trying to edit/clear permission? Both are working for me .

In case it happens after pop up opens up, try this setting

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

[Regc10]

Hi I already tried that and it didn't work. The pop up opens and logs me in fine however we have to right click and run power bi as a service account which has different username and password. It is here that it crashes. I reverted back to April version and it's working fine so looks like June is broken. 

[Anonymous · Accepted solution]

Hi @Regc10 ,

This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.